12-23-2017
03:17 PM
12-23-2017
03:17 PM
I am sorry that the other three folks replying to your comment didn't show any empathy for you and your situation. I agree with you, in that customer service representatives should be able to direct you to the "small print". It isn't easy to find this information. What makes it even more confusing is when we, as SW consumers, receive a pluthera of marketing that doesn't clearly differentiate between 'points' and 'tier qualifying points'. I stumbled upon your comment when looking to figure out if Companion pass points were TQP calculated or straight point calculated. I am 4,000 points from reaching goal, and unfortunately, all my December purchases will not register until next billing cycle. I received an email saying I could purchase TQP to reach my goal. These TQPs are more expensive than straight up buying points. But I can 't tell if I need TQPs for Companion pass or not... So, end of story, I agree with you. It is quite confusing!
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