The issues continue. We are currently unable to complete your request due to an undefined error. If this is the first time you have seen this message, please go back and try again. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).Reference code: SW9999992-AAAA-1hjiNreWRo-7CCUxIxR6TQ Occurred on: 12/26/2017 12:47:07 I've been using PayPal to make payments since at least 2015 and never had a problem until this year. I've talked with SW reps and each one has some lame excuse or solutions (i.e. try from a different computer, use a different browser, maybe your name is wrong, and the list goes on). Finally, they tell me you have to use a different form of payment. One of the main reasons I fly on SW is because of the PayPal credit convenience. I use PayPal for all types of transactions and never have problems. SW fix the dang problem. Have your IT people contact PayPal and resolve the problem. There has to be a reasonable fix for this. SW claims they pride themselves on good customer service; so, now would be a good time to show it. If they are not going to resolve the issue they should remove the PayPal option.
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