@DancingDavidE @CareforNOLA I called customer support over the weekend and they counted up my flights in 2017, and confirmed that I did fly 25 times and gave me a number to call (their customer relations dept) so they can take care of me. I was going to call them up today but thought that I should check my status one last time, and alas! I'm an A-List member! So I guess after the maintenance they did count my 25th flight in 2017 and now I have 1 flight in 2018 (for my 1/1 flight). I'm glad I don't have to through the hassles! Thanks for the replies!
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