@DancingDavidE @CareforNOLA I called customer support over the weekend and they counted up my flights in 2017, and confirmed that I did fly 25 times and gave me a number to call (their customer relations dept) so they can take care of me. I was going to call them up today but thought that I should check my status one last time, and alas! I'm an A-List member! So I guess after the maintenance they did count my 25th flight in 2017 and now I have 1 flight in 2018 (for my 1/1 flight). I'm glad I don't have to through the hassles! Thanks for the replies!
... View more
01-03-2018
06:36 PM
01-03-2018
06:36 PM
My 25th flight in 2017 was on 12/22/17, but since my return trip was on 1/1/18, my reward never showed that I achieved my 25th flight. I'm just wondering if I would be an A-List member after the reward maintenance or will I begin with 2 qualifying flights for 2018? I just don't want all my hard work to go to waste since I did fly 25 times on Southwest in 2017.
... View more