01-13-2018
01:55 PM
01-13-2018
01:55 PM
If you bought refundable tickets, then the person paying would get the refund. But you bought non-refundable tickets, meaning there is no refund -- just travel funds good toward future travel. Travel funds, just like tickets, are non-transferrable. They can only be used by the originally ticketed passenger(s). Southwest started enforcing non-transferability in 2011, and it's not arbitrary, it's the industry standard -- all carriers do it this way.
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