Can someone tell me why running out of deicing solution in Chicago would fall under a weather related issue? If SW ran out of fuel would that be the passengers fault too? I’m sure many people, including myself, have incurred a lot of expenses staying an extra day or not getting out at all because of Southwests failure to plan. I hope Southwest takes a serious look at this and accommodates their loyal clients. Being an A-list member for a very long time if nothing is offered I will start considering the other options I have. -mj
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