03-13-2010
11:39 AM
1 Love
If Southwest is going 'paperless', why keep sending Rapid Rewards customers (which there are ALOT of us) drink coupon booklets? I forget mine half the time anyway. Maybe we can show our Rewards card and somehow have the flight attendents scan it or something for our drinks. I'm sure they can think of something. There is no need to give RR customers the booklets and yet NOT sell them to other customers in my opinion.
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