Wednesday
Wednesday
That it is "all the TSAs fault" seems to be the well rehearsed response by all Southwest phone support, check in personnel and gate agents, for the multiple impacts getting selected for a secondary security screening causes. It's TSA, not Southwest, so you get nothing from them to help rectify the situation of getting a late C group number when you went to all the trouble to checkin and your spouse on the same reservation gets A group. It is true that it is TSA for being selected for the secondary security screening for the one flight with the extra screening, but all the issues on subsequent connecting fights are caused by Southwest's reservation system and boarding process. There is no reason not to get assigned your legitimate place in line on the rest of your connecting flights as the TSA screening has nothing to do with them. Even worse then not being able to board with the rest of your party on the reservation on subsequent flights is losing your TSA Pre Check from paying for Global Entry on the rest of your connecting flights. On international flights you usually need to go through security again after clearing customs. On my recent trip back from Mexico, the rest of my party with TSA Pre Check cleared security in 5 minutes and then waited another 50 minutes for me to finally show up. This is very much Southwest's issue. Other airlines with different reservation systems have none of these issues.
There are things that Southwest could have and should have done on my connecting flight. I clearly should have had an A group number as all other folks on the reservation with me did. All the numbers are gone since the Southwest system would not assign my connecting flight boarding position since it wouldn’t assign the 1 st flight. However, Southwest lets "special circumstance" folks board after the A group, before the B group. When I asked the gate agent in Miami, Monica V., if there was anything I could do to board at least close to the rest of my party, she parroted the party line that is was TSA’s fault and that there was nothing she could do. When I mentioned boarding after the A’s, she got that hostile look like I was just another low life trouble maker trying to cheat my way onto the plane before my turn. She stated that was ONLY for disabled passengers and my issue was not a Southwest problem.
An even better solution is for Southwest to still issue you your boarding position number for your connecting flights and not remove TSA PRE from your connecting flight boarding pass.
This is Southwest's problem, they just don't care as it will cost them money to fix their reservation system.
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Best wishes to you. I am sure you will ace the interview. Always listen closely to the questions and answer as thoroughly as possible.
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2 weeks ago
I agree to a certain degree but for other reasons. I realize that seats 1-15 are always available for upgrades. I choose to use Early Bird because I do not always have the opportunity to "check in" 24 hours prior to a flight. But yes, Early Bird is no longer an effective means of guaranteeing a proper seat.
The biggest problem is that people will pay for one early bird seat and then "hold" seats for the rest of their party. It's ridiculous.
I now go out of my way to challenge people. If somebody is attempting to hold three seats I will tell them that I am sitting there. That person has paid for a single seat and obviously does not have to move. But I'll be darned if they are going to prevent me from sitting there.
If you want to hold a row of seats then go to the back of the plane. Otherwise, I'll be sitting next to you. The flight attendants know the ruse. They know what's going on and they choose to ignore it and/or be complicent it this ruse. That's unacceptable. Stand your ground I say.
I will not try to break up families or anything like that, but again, you are more than welcome to grab a row in the back of the plane to ensure that you sit together.
I have contacted SWA several times regarding this matter and they consistently fail to remedy the situation. They typically sent out a reply indicating that people enjoy the open seating policy. This response ignores the situation. It's a pivot move that politicians take.
I used to really enjoy flying SWA. The employees were friendly. The flights were on time. The experience was good. Things have really taken a 180 degree turn. I am at the point where I am going to cancel my SWA card, burn up all my points, and fly with a different carrier.
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2 weeks ago
2 weeks ago
@DMayes12 I believe that if you are reapplying to a position that has the same job requisition (and have not waited the 1 year waiting period before you can reapply), the ATS will send you an error message to prevent applicants applying.
My advice would be to reach out to the SWA employee you have already been in communication with and ask ifcan be done on their side of thr process
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3 weeks ago
Hey, @BreezeSchwenke!
Thanks for reaching out. I do see that you visited the Las Vegas Customer Service Agent - Part Time position on February 27, but we never received a complete application for you under that breezeschwenke@gmail.com email. So sorry for any confusion there!
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4 weeks ago
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Hey, @CEvans!
Thanks for reaching out!
We don't auto disqualify Candidates for having more than one application active at a time. 😊 You're welcome to submit your application to multiple positions at Southwest!
Your automatic denial was likely due to the answers submitted on your application questionnaire. For example, not living in a certain state required for the position, not meeting the minimum education/experience requirement, having interviewed for the same position within the last 6 months, etc.
As for your Flight Attendant application, we are still reviewing, interviewing, and hiring Candidates from the September posting! We'll keep you updated via email on any changes to your application's status!
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4 weeks ago
4 weeks ago
Hey, @Mont718!
Southwest doesn't currently have flight/trip minimums!
To add on to what @Passenger1C mentioned, we don't post for part time openings for the Flight Attendant position. Should you apply and be hired, that would be for a full time Flight Attendant. Southwest's schedule flexibility allows for you to pick up and drop trips - that's how you might be able to work more or less than a "typical" full time Employee! 😊
Thanks for asking!
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01-13-2024
06:23 AM
01-13-2024
06:23 AM
Might I suggest that you review FEDERAL LAW before posting such comments as recommendations to Southwest?
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11-21-2023
03:50 PM
11-21-2023
03:50 PM
This is another example of someone not doing their job. If you are a mortgage broker, you should know better.
Just like in our neighborhood which is managed through an HOA. We do not allow "for sale" or "for rent" signs, PERIOD!
I submitted a proposal that when we see these, we remove them and bill the homeowner a $1,000 removal fee and let them get reimbursed by the realtor who should have known better.
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11-20-2023
08:02 PM
Hi PamG
Just do like everyone else does on Southwest. Pretend you’re disabled and then get miraculously cured after boarding.
This is something that Southwest’s model of boarding promotes, so take advantage of it.
Jim
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11-11-2023
11:24 AM
Thanks for your response. Fair enough-I ensure that the questions are answered correctly. I check and my wife checks as well. Total of three checks. So idk at this point 🙂
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11-10-2023
07:36 PM
11-10-2023
07:36 PM
I completely agree. It is still my responsibility to maintain communication with SWA and the airport authority to find out if I keyed something incorrectly or, if there were other issues I might not have been aware of so it doesn't delay my start date; the HR contractor I am working with was very helpful with this as well.
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11-10-2023
06:41 PM
11-10-2023
06:41 PM
It’s mentioned on most job postings if it’s remote. Many companies have made the decision to bring employees back onsite. I don’t work for SW, but I am assuming that’s the direction they are moving.
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11-10-2023
06:29 PM
11-10-2023
06:29 PM
@Walt0719 I don’t work for SW, but I have to say you certainly have not made the best first impression for a job. Good luck to you and your future career moves.
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It’s possible that @CupCrusher40 is also a robot.
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If you have experience as a software engineer, I would suggest you apply to that. I don’t work for SW, but that makes the most sense based off of your question.
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Are you asking Southwest a question regarding another air carrier (United ) offers this type of program? You might want to reach out to United if that is accurate.
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11-10-2023
06:09 PM
11-10-2023
06:09 PM
Details make the difference. When applying for a job, make sure everything ( including your contact information) is correct before submitting. Spellcheck can be caught before submission.It sounds like you might be lucky and your application is still being reviewed.
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11-10-2023
06:03 PM
11-10-2023
06:03 PM
@scharesmk just curious as why you want to speak to a recruiter before you have applied to a position? Your work experience should speak for itself. Right?
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10-17-2023
10:14 AM
How did it take for a response after receiving this email? I applied for a position and got an email similar. I was wondering if that meant I was being considered or if it was just a standard message for applications
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09-13-2023
06:28 PM
09-13-2023
06:28 PM
Hey there, @placematt22!
Thanks so much for reaching out and for your interest in a career with Heart!
There were many applications for that position, and our Team is still working to review applications and find our future Cohearts! You'll receive an update via email just as soon as there's more information to share.
We know the wait can be stressful, and we appreciate your patience in the process!
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You should contact an employment attorney. You will not find the answer you are looking for on here.
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@adrienneb This is great information. Thank you.
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@MGorajewski “in process” is still a good thing for you. That means that even though the jobs have closed, you currently have not been disqualified. Once the jobs are closed, it still takes time for the recruiters to go through all the applicants. The process is very long, and it will take time until you hear something. Good luck to you!
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08-05-2023
07:19 AM
08-05-2023
07:19 AM
Yea, thank you for asking. I got my answer from the information session held this past week, and training class for August for CS&S is full.
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08-04-2023
03:40 PM
Hey, @TyshaeW!
Congratulations on your contingent job offer! So excited for you to join the Inflight Family! The rest of the Flight Attendant application process is smooth sailing, but it will take a few months' time. We're working to get you in to a training class ASAP, get all of your Employee details finalized, and organize things for your first day & Inflight Initial Training! Keep an eye on your email inbox for more information on training soon - as well as some invitations to join Information Sessions specifically for those waiting to start their adventure as a Southwest Flight Attendant! I can't wait to see your career to take flight soon! 💙❤️💛
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08-04-2023
03:31 PM
Hey there, @Acetroy316!
Thanks so much for your interest in joining the Southwest Family in Jacksonville! If you're still having any trouble getting your Candidate Home account to reflect your application's status (which I can confirm we received! 😊), try creating an account with this link: https://swa.wd1.myworkdayjobs.com/external/login?Job_Application_ID=22934abf5ffd90000cfc65c1794b0002 & use your same gmail.com email address you used when applying. That should do the trick!
Feel free to tag me in a reply if you need any other help!
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08-04-2023
03:18 PM
Hey, @Asaprockwell! I see that you touched base with us on social media as well. I sent you a reply there with some additional context. Thank you so much for the opportunity to follow up!
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