05-11-2018
03:01 PM
I’ve never done this before but I’m just fed up. My 3:30 departure from ATL to LAX just got delayed - again - to 7:45. Exact same thing happened to me two months ago coming this way. The $100 travel voucher doesn’t come close to compensating me for the frustration and disruption to my life. When I first moved from NYC to LA five years ago I was excited to be able to fly SWA a lot more. I used to love Southwest because all the employees are so nice and I love picking my own seat. But mostly I loved that SWA flights were usually on time. I have seen this get worse and worse since then and now I halfway expect it. Either mechanical issues or delayed inbound plane. Whatever it is, SWA may as well be American at this point. I plan to never fly SWA again. Enough is enough.
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