05-11-2018
04:31 PM
1 Love
I flew 3 round trips with in the required dates but was told since I booked one flight before I registered for the promotion it did not count. If I was told that before I would have simply rebooked my flight. I missed my a list last year by 1900 miles. Seems southwest is looking for ways to lose customers. No wonder the stock price is tanking. Very poor customer service.
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