05-18-2018
10:39 AM
05-18-2018
10:39 AM
I bought a round trip ticket for me and friend to go out to Los Angeles on a Wanna Get Away fare. We can no longer take the trip. If I cancel the flight, will Southwest hold my travel funds (which totaled almost $900) to apply to a whole new trip and will my friend (whose name is on the ticket) be able to come too? Also, if our new trip doesn't cost as much as the total travel funds being held, will Southwest save the difference to use for possibly another trip in the future? Is it better to cancel a ticket or modify it for a new destination? What happens to the remaining balance if I do it this way?
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