05-24-2018
01:49 PM
I have been a loyal Southwest flyer for many years. I aveage 30-40 flights a year. The wifi on the planes are so incredibly unreliable that unless something changes soon I will have no choice but to start flying United or someone else. I dont understand why other airlines have a much more reliable/faster connection. Southwest's wifi is beyond slow. In addtion I believe VPN traffic is being blocked. In todays world i cannot afford to be down for hours while i am in the sky. My question is when specifically will this be addressed? I can't be the only one that has reached their breaking point around this. Thanks,
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