05-28-2018
12:12 AM
Why can't you even respond to my baggage inquiries? Here is my incident# LASWNO1980024. And, why can't I file a claim either ? The web page just swirls like a flushing of a toilet. Oh I forgot here is the flight# 1789 that flew from Nashville, TN to Las Vegas, NV on 5/21/2018. Can somebody get some answers?
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05-26-2018
10:34 AM
First of all, I am getting really frustrated with no answers regarding my luggage that went missing on a flight from "Nashville, TN to Las Vegas, NV" non stop on Flight 1789. My wife's luggage made it. It's been 5 days since the luggage went M.I.A.. Calling the support center I get "We haven't located it". Huh? How is it that I can travel to China with over 1 billion people & Southwest can't find my bag? Too make matters worse I am a combat veteran of the first "Gulf WaR" which had a few items that were precious to me. Don't mention the different shoes that my wife placed in my luggage. That's another story for another day. I just wish that someone would actually step up & give me a real answer. Instead of, the daily call around 1130 am & state "That we can't locate it". I could do that too. Just pay me to answer that question. This is frustrating & I am speacheless also.
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