Hi all, I have had several difficulties to get my reservation on Southwest Airlines at El Paso, Texas. I prefered to go to the airport to directly buy my tickets but they told me that my card was not accepted so the attendance told me that I can pay my reservation by phone. However, she didn´t tell me that I had only 24 hours to pay and my reservation got cancelled. After that, I made a new reservation by phone but as I needed to pay in cash they told me that I needed to go one more time to the airport. Then, I went to the airport and payed my reservation but now the attendance told me that he didn´t have paper to gave me a ticket about my payment and he just told me everything is ok. Now, I checked my reservation and it is cancelled! Why?? how?? If I made my payment directly in the airport. What am I now suppossed to do? is there anyone who have had this problem too??
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