Does anyone know the most effective way to handle a lost laptop on a plane to best ensure return of property? I’ve had very little luck with the lost and found online report as no one has contacted me. I realized the error within 30 minutes of the plane landing. I was already outside the airport. From what I can tell there is no system to talk to Southwest agents at the airports, therefore the likelihood of being reunited is greatly diminished. I talked to several people on the phone with customer service, but no one was helpful and I receiv d conflicting suggestions. I had an agent walk me through the online form process although I explained I had already submitted the form and revisited it. I see so many positive stories about being reunited with items in the airline’s magazine, but it doesn’t seem to be possible in my case. I am very concerned about not having my business laptop and seem to have no recourse. Thank you for suggestions or assistance!
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