@Jmc312901 wrote: I had a credit of over $300 that expired the last week of August. I tried to request either a voucher or extension, any options not to loose too much, but they simply stated nope in the email and a bunch of mumbo. So, I am assume they aren't working with us anymore? Once they expire, that's it? Did you request the voucher after the funds had expired? For many years this has been an option with a fee (most currently $100 per fund/person). There are ongoing changes with Southwest's telephone customer service avenues, so it's possible you just reached an uninformed rep. I'd recommend contacting Customer Relations via social media direct message and make the voucher request. Good luck. Contact Customer Relations
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