06-27-2018
06:10 PM
5 Loves
I also have become extremely frustrated with the increasing number of preboards on my SWA flights. This week the gate agent allowed 5 people to pre-board with the one person sitting in a wheel chair. There were an additional 7 wheel chairs lined up to board on the flight from LAX to PHX. There were 2 couples that appeared to be in great shape that strolled on after preboarding. This was just one flight and I am seeing it over and over. A few weeks ago I was changing planes in Chicago on my way from GRR to PHX. 6 young men in their 20's preboarded and plopped down in the exit rows. The flight attendants did nothing to enforce the rule regarding where preboards can sit. I have been flying SWA at least one round trip a week for the last 21 years and I have never seen this level of disgust by the regular business travelers that support your airline year round. There are many regular travelers that are looking at other options. I put up with it because I love having my companion pass for my wife to travel with me but many of us are no longer feeling the LUV.
... View more