06-30-2018
06:40 PM
06-30-2018
06:40 PM
Started in ONT to MDW, plane was literally freezing - with multiple customers complaining and shivering for 4 hours. Response from attendant: “Yeah not sure what happened”. Returning from MDW to ONT, Gate attendant made a physically aggressive gesture/comment to my wife at the gate. Then, we booked at non-stop flight that had to stop in another state to refuel (no weather/airport issues). I fly SW almost every other week - what is happening to this company?
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Started in ONT to MDW, plane was literally freezing - with multiple customers complaining and shivering for 4 hours. Response from attendant: “Yeah not sure what happened”. Returning from MDW to ONT, Gate attendant made a physically aggressive gesture/comment to my wife at the gate. Then, we booked at non-stop flight that had to stop in another state to refuel (no weather/airport issues). I fly SW almost every other week - what is happening to this company?
... View more