09-14-2018
01:10 PM
@DancingDavidE wrote: @eavesjr wrote: I know this is very basic, humor me. I just hit A-List for the first time. On my next reservation, I do not have to purchase early bird and my boarding pass will likely be high A with NO ACTION ON MY PART? I don't have to check in manually (on the phone app) and I shouldn't buy early bird...Correct? If you have any reservations made from before and the price is the same or less, you could rebook them to get A-list on your ticket, access to fly-by lane (if you don't already have PreCheck). Otherwise you can keep those tickets as booked but still board at A61, your same-day standby rights would still apply, etc. Actually, just contact Southwest and they'll add your new status to your existing reservations. 😉
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07-24-2018
01:07 PM
07-24-2018
01:07 PM
@eavesjr wrote: So, I have what I'm afraid is a dumb question. I have qualified for the Companion Pass and now have a points total of approximately 150,000. My question is: Have I simply qualified for the Companion Pass program? Or... do I have to "pay" 110,000 points to add someone as my companion (reducing my points total to approximately 40,000)? Even though this is marked solved, I wanted to clarify as I think the OP had a slightly different question - earning points in terms of "tier qualifying" for CP or A-list is completely separate from redeeming points or paying them for flights and other rewards. You can redeem points as you go, that doesn't affect your tier qualifying total of points which is cumulative for the year, whether you redeemed any or not.
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07-23-2018
03:47 AM
07-23-2018
03:47 AM
This is a known issue -- you have to log out / back in on the app for your current point total to update. It's odd to me that it works this way, but I do know that if you try to make a purchase using points that the app thinks you have (but that you don't actually have, per the correct total shown on the website) it will generate an error when you try to make the payment.
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