07-19-2018
01:01 PM
Very frustrated. Purchased early bird because was not sure i would be able to get on site to do myself in timely manner. Plus the idea of getting on a little earlier per advertised was nice plus. Welp I got A51(Early Bird) and my wife got A56 (Didnt do Early Bird). Really!! Very disappointed, very misleading, very much false advertising when it comes to the early seating part of pushing this extra. Love Southwest but please explain to me other than the you do checkin for me how this service in all other areas is not misleading to the point of false advertising?
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