09-21-2018
04:52 AM
09-21-2018
04:52 AM
I received a notice that my flight was cancelled as I was in the car heading to the airport. Contacted Southwest and was told it was a maintenance issue and they would rebook on the next flight. However, when they rebooked, my boarding position went from A to C for both the new flight and the new connecting flight, and they said they couldn't do anything about that. It seems they should offer an A1-15 at no charge or at least allow me to board when the families board after the A group. They said I would have to address this with the ticket agent at the airport. By then there could be dozens of others trying to do the same thing.
... View more