Let me give you some specifics. I am on flight 1547 (today October 22 2018) and again no Wifi. The plane is enabled with wifi but the FA announced no wifi “again”. I think the SWA staff is getting tired of reporting more bad news. Is SWA trying to be the next Spirit Air? My flight cost was over $700. Where do I put the quarters in the slot to get the wifi working? For the same price as AA and United I expect on par amenities. In summary, FIX IT or lose A-List customers (at a minimum). They are shutting the door so nothing but silence and lost productivity for the next 3 plus hours. I hope AA or United is monitoring this forum and will come back with some great offers for its neglected customers.
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