Southwest is the BEST!
After going through the degrading guilty until proven innocent TSA checkpoint and x-ray radiation, you folks treat me like a human.
My mom is a retired flight attendent from TWA, so I really appreciates all the hard work everyone at SWA does. Keep up the GREAT work... your crew flew me to Kansas to see my brother and family(his three kids are really cool) for Thanksgiving. Plus my Dad and Aunt flew SWA from Boise and Sacramento to celebrate.
On past flights, the ticker counter folks were great and treated me very well. One time, the nice lady in Phoenix noticed my flight was canceled(due to bad weather) and changed my ticket to another flight to get me home on time. Just excellent work... Thank you, thank you, thank you. :)
Next, I'm off to see my mom in Phoenix, and I'm flying SWA.
Thank you and good day! :)
Thomas
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