I travel frequently and Southwest is my only airline. Unfortunately I do have an artificial hip but I do not take advantage of the Preboard option, this should be used for patrons who actually truly need it. I am actually on flight #339 making my way back to Saint Louis, MO from Oakland, and as I see way too often people preboadring who are obviously taking advantage of this feature designed for those who need it. I witnessed 8 people who were a group and who had no problem walking, get the privilege to board early, Shame on you Southwest, you need to monitor and police this for those who truly need and deserve it, not just so a group can sit together. There needs to be something done about this, you will start loosing customers. This is a great airline, the only one I fly, but you are really starting to upset Alist Preffered / Companion customers who spent thousands of $’s with you. Southwest, revise this policy! Traveloften
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