02-20-2019
07:53 PM
2 Loves
My husband and I, in addition to our 3 daughters always travels southwest-although not as often as we would like, but it's always been pleasant. This evening a young lady sitting in an aisle across from us refused to get off her phone prior to leaving PR to Baltimore-flight #2187 on 2-20-19. The attendant was a young, black lady whom kept her composure. The lady causing chaos stated she was going to complain, but I assure you the attendants were completely appropriate. I'm sure you get many complaints, but I want to be sure to tell you a positive!!! Thanks again, Sherri Bisesi
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