@lpierro wrote:
Blake,
I will be qualifying for the companion pass in a few weeks. Can I book my flight for a summer trip now, then after I qualify, use the companion pass to add my companion to that flight? Or does the flight need to be purchased after I have qualified? Thank you for this clarification.
YES! I actually recommend booking and if the price goes down you can get a credit then once you have the CP you can add it
one other suggestion if you have points you can book your companion on points just to hold the seat until you can add your companion in case that flight were to be sold out you don’t want to end up with that problem so this just helps avoid it if you have points available
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02-01-2024
11:31 PM
Hello Ma’am, I am a former employee as well. I have followed the link and the steps and there is no w2 for me. What should I do?
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01-29-2024
01:12 PM
Hello my name Disha Franco can you tell me how I can get my W2s please!!! Please directly email me at dishaabrams@icloud.com
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01-20-2024
03:19 PM
I'm fine if you want documentation. A doctor will sign that form upon request. No biggie.
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01-13-2024
06:23 AM
01-13-2024
06:23 AM
Might I suggest that you review FEDERAL LAW before posting such comments as recommendations to Southwest?
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01-03-2024
04:16 PM
I’m also getting the same error message on my mobile and web devices
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11-13-2023
08:32 AM
Hi Kelby,
I need help with understanding the HR success for Southwest. I am studying HR for a PhD program and would be grateful for any literature you have.
Matt
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11-03-2023
09:27 AM
11-03-2023
09:27 AM
@Jscott1000 wrote:
So evidently if daylight saving time ends during this period you are instructed to check in at the 23 hour point. Yes, this is happening to me this weekend.
That sounds consistent with past time changes - check in at the correct “number” hour as if it was usually 24 hours in advance even if it is 25 hours in the fall back or 23 hours in the spring forward.
This is the easiest way so the passengers don’t have to do the math on the time.
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10-18-2023
07:14 PM
10-18-2023
07:14 PM
@sskotha wrote:
I am facing the same issue as well, and wasted so many hours of my time because of it. Please please please fix this soon Southwest! At some point my time will become more valuable than the money I save so I might just give up and change to a different airlines if this keeps happening each time.
Is it happening every time?
Also book one-ways so you can self-service changes more easily on-line and less likely to need to call.
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Although the error code is the same it might make sense to start a new post with the new 2023 issues.
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09-11-2023
01:01 PM
09-11-2023
01:01 PM
@dianaaschner wrote:
My workaround: I called Chase and they are overnighting the card to me free of charge. Still not a great solution but the call took 5 minutes and hopefully flights won't go up too much before tomorrow. Hope that helps someone out there.
Someone had mentioned that you have to write down the info earlier, I agree this should be a lot easier of a process. Glad to hear you got an expedited response - if your flight is for more than a few weeks out hopefully you'll be okay. It's tough when you get within the week.
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08-09-2023
07:26 PM
Never gotten a lower boarding position worse than my companion. Companion boarding pass has always been immediately after mine. Had companion pass for the past 5 years or so.
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08-09-2023
01:09 PM
Oh yes, the FAA is full of critical thinking people. They may wish to re-evaluate their earlier rulings.
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08-01-2023
12:06 PM
I found a solution that might work for some people.
This was on my Android 12 phone
Somewhere along the line I had switched my DNS setting to use a private, encrypted DNS server.
Gut of course when first connecting to the inflight WiFi, you don't yet have internet access to access a private DNS server.
I fixed this, for inflight success, by going to Android settings
Connections
More connection settings
Private DNS
Changing it from Private to either Automatic or Off
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You can’t buy an A List preferred ticket you can buy business select which based on A2 is what he bought buying business select doesn’t come with the perk of sequential boarding numbers
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06-28-2023
02:13 PM
06-28-2023
02:13 PM
Southwest's Early Bird option checks you in automatically, starting at 36-hrs before your flight time. All you have to do is print your boarding passes.
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06-22-2023
05:37 PM
Hello, @Cspain1995!
Check out the link provided above: https://community.southwest.com/t5/Knowledge-Base/Former-Employee-W2-Form-Information/ta-p/87209.
This should get you all taken care of!
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03-06-2023
05:11 PM
FYI received this error code and the only issue was an incorrect credit card CVV#. Corrected it and was good to go.
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02-16-2023
12:05 PM
02-16-2023
12:05 PM
@iiflyswa hmm, that is strange. My experience is the annual fee posts on the first statement after the actual anniversary date so in your case that would put your anniversary date sometime in September, which makes your experiences the timing of your credits even more odd. I'm glad you were able to get multiple credits!
--TheMiddleSeat
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02-15-2023
02:04 PM
IT needs to fix the "current password" field.
Here is my correspondence with Case #61058832
On Feb 15, 2023, at 1:48 PM, Todd Wiese <toddwiese@austin.rr.com> wrote:
Hi Julian,
Please have the IT team fix the problem. The “current password” field should not check for password rules to be passed! Anyone with an older password that did not pass the new rules will be blocked like I was.
I did call and was helped to change my password thru a different route.
Thanks,
Todd Wiese
On Feb 15, 2023, at 1:18 PM, no-reply@southwest-communications.com wrote:
Dear Todd, Thank you for contacting us. I appreciate the opportunity to address your concerns. I am sorry to learn that you havent been able to log in to your Rapid Rewards account. I realize that it has been some time since you contacted us, and I regret that we werent able to respond to your email sooner. If you are still encountering problems, please call us for assistance at 1-800-I-FLY-SWA (1-800-435-9792). Your participation in Rapid Rewards is important to us, and we hope to see you onboard soon. Sincerely, Julian Blake Southwest Airlines
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02-08-2023
08:43 PM
02-08-2023
08:43 PM
Hello Kelby,
I was wondering if you could provide more information on the benefits for employees on Destination 225. From the information given I just keep seeing “More information for Employees can be found by visiting SWALife”. Is there more information you can provide with regards to the pathway for employees?
thank you!
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@commishg wrote:
It is laughable to say an acceptable solution is to transfer points to another Rapid Rewards member when that so-called solution (transfer) costs one cent per point. That means a 25,000 point transfer would cost $250. Southwest currently says 25,000 points have a value of $300 (83 points per dollar). This means that if you transfer 25,000 points to someone else, it will cost you $250 to give them $300. That's not what I call LUV from an airline that is struggling to survive a recent self inflicted nuclear disaster.
Of course the solution does not involve transferring points.
The person with the points can simply buy the ticket for the other person - thus retaining full value of the points.
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12-29-2022
10:55 PM
My son was just boarding his delayed flight from Dallas, TX to to return to his Navy air station in San Diego. Him and another service member neither in uniform, went to board when military was called after priority boarding. The service member in front of him clearly white, showed his military ID and ticket was scanned and he was allowed to board. My son right behind him , who is half white half Hispanic has dark hair showed his military ID and the attendant told him he could not board and needed to return to B 42 position to wait to board. I have never heard of such utter disrespect for our service members , but also the utter display of prejudice that occurred . I am appalled at the gate attendants hatred and disrespect. attendant was at Gate 2 Dallas Lovefield airport Dallas to San Diego departure at 10:25 (delayed) originally supposed to depart at 10:05 12/29/22. I want answers!!!
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12-22-2022
12:37 PM
12-22-2022
12:37 PM
People holding ANY KIND of ticket can be bumped.
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10-03-2022
11:12 PM
This just happened to me 100, 000 points were redeemed without my consent and now trying to reach someone to help me. I have emailed, called, etc and no help. I’m so disappointed I was saving my points for years to have a family vacation.
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09-02-2022
02:04 AM
09-02-2022
02:04 AM
How can you claim Southwest Airlines delay compensation ? You can file a claim for up to $700 (€600) per person with the aid of AirHelp. We have made it easy for millions of travellers to receive the compensation they are due. We take care of all the paperwork and legal issues for you so you don't have to. you can calling +1-888-366-5231 or by using one of the ways mentioned on the Southwest Airlines Contact page:
https://www.southwest.com/contact-us/contact-us.html
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07-06-2022
09:47 AM
07-06-2022
09:47 AM
When I log into my Chase account, on the Southwest card's section there's a dropdown menu titled "More." If you click that and choose "Rewards Dashboard" it will show you all of your benefits, including how many upgraded boardings and how much of your annual travel credit you have used. In the fine print of those two modules, it will also say the benefit "will reset after your statement closing date in MM/YYYY."
Hope this helps!
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06-02-2022
04:32 PM
06-02-2022
04:32 PM
I definitely understand the frustration. My biggest issue would be that of price because it doesn't seem to reflect that of a low cost airline. Now a lot of that is due to higher fuel costs right now, so I can give a little slack. As far as the delays and cancelations, all airlines are being affected by weather, pilot/staff shortages, among other things. So, Southwest isn't the only one affected here. Don't forget we're still on our way out of a pandemic. People are still getting sick, so there's going to be callouts.
As far as "Other airlines offer a wider range of nonstop flights and red eye flights!" I will definitely agree with you on the redeye flights and hopefully they're in Southwest's future. As for the nonstop flights, that is true to a degree, but really only if you include long-haul and the regionals (SkyWest, Envoy Air, ExpressJet, etc). Comparing just the domestic mainline networks, Southwest has more airports with more service than most of the legacy carriers. American has the most number of hubs at 10, which means for the most part, on a legacy carrier, you're not going to have service to more than 10 airports unless it's from their hub (American - 10 hubs; Delta - 9 hubs; United - 7 hubs). On Southwest, you can get service to at least 10 airports from a whopping 50 airports! Now some of these are on a more seasonal basis, but that's still a lot of airports with at least 10 nonstop destinations on Southwest. And there's even a lot with service to 8 or 9 airports, not to mention, Southwest has the most nonstop service to Cancun and San Jose del Cabo in Mexico.
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05-11-2022
05:24 AM
@TheMiddleSeat I don't know about the number of forms of payment, what I observed is that in the voucher form of payment you can use multiple vouchers. When you have entered one voucher, you will see that the text boxes for entering the vouchers is still there, and you can continue to add vouchers. I successfully added six of them, and then added my card to pay the balance as the second form of payment. And that worked for me.
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@GregoryAllen wrote:
I am AList, spend a lot of money on this card to get this status and stand there in disbelief as most of the time 10-15 people pre-board and most have no trouble boarding, no wheelchairs etc. It is ridiculous the amount of people who claim pre- board status. Physically disabilities aside it is much more prevalent in this airline than others. Today out of St. Louis people with water bottles and workout clothes are pre- boarding. And it is a sham in most cases, all comments about anxiety, dogs, etc. aside.
Apparently you do not understand that Southwest is merely complying with federal law. By law:
!) Southwest CANNOT ask anyone why he/she needs to pre board
2) Southwest MUST allow anyone who claims a need to pre board to do so.
Now I don't pre board, but I do have sciatica. By my disability, I would be allowed to pre board.
I don't need a wheel chair. Sometimes my condition causes me a whole lot of problems. Other times it does not. Lots of people with various disabilities do not need a wheel chair.
If you don't like the law, contact your members of congress and tell them you want to see it changed. Until that happens Southwest IS REQUIRED to follow federal law
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