I went to the Southwest website to check the price on flights to Vegas. They had the best prices and when i went to checkout they asked if i wanted to see some packages...sure! So i check them out and i decide to book everything thru southwest...i'm doing this trip for a bachelor/bachelorette party and decided to buy everyone gift cards to pay for their packages as well...first person goes to book their package...gift card doesnt work...well...after tons of calls and wasting hours on hold...southwest and southwest vacations are not the same apparently...though you can book packages and buy giftcards from the same site...you cant use the giftcards for their packages...well played southwest...great scam! But thanks for telling me that the $8k i paid to you to pay for my packages can be used for future travel...customer service at its best! Now i know why i never used southwest and never will again!
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