I once again am having the worst experience with the inflight WiFi! Over the last year or two I have flown more than 20 flights on Southwest and have only successfully been able to use the WiFi maybe 5 times. I am frustrated with continuing to pay for a service in hopes of it working and not being able to get connected with my iPhone or my MAC book. I love Southwest and out of all the things they do right; the WiFi is the horrible! If I can’t work on a plane I am not able achieve my goal of work/life integration.
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