03-20-2019
06:02 PM
3 Loves
On March 9th I had a flight to return to Nashville from Denver. I ended up sick and in the Emergency room. Had to take a later flight and when my husband called to change the flight they waived the fee of the higher fare. In addition to the customer service rep helping us get on a later flight once boarded the flight attendants and pilot made sure I was comfortable and taken care of. I have been a long time SW traveler but wanted to give a shout out for the amazing flight crew! Thanks for everything you all do.
... View more