Thank you everybody for yoir input. I have heard back finally from Southwest and a full refund is being issued to my card. "While we did our best to reschedule flights in an effort to limit the impact to our Customers, we understand that you were disappointed by the changes. In this situation, we do not provide reimbursement or compensation; however, if the available flights do not meet your needs, you can contact us to cancel and refund the reservation, or you can rebook the reservation for another date as long as travel takes place within 14 days of the original reservation. Since you canceled your reservation given the change to your scheduled travel, I have requested a refund of $XXX per Passenger (which is equal to your one-way fare), which will be processed to the account ending in XXXX within 30 days." I appreciate you all taking the time to respond.
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