I have been traveling SWA for 12 years, from PHX to LA/Burbank every week. For the last 3 weeks,the Tuesday morning flight into Burbank has been cancelled. The first time, with one hour notification. Rebooked, 2 hours later, I lost 6 patients that morning. 2nd time, 2 hour notification, I went to LAX, got a cab up to Burbank. Today, I got a 12 hour notice and rebooked tonight instead of the morning. I have been with you guys for a long time. This time it has cost me money. Usually it cost me time, which the flights are off at night when coming home. I am down about $675.00. I run my own company, so it has been a hassle. Maybe take the scheduled flight off your schedule if you know you do not have a plane.
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