05-07-2019
08:36 AM
Southwest canceled my flight. They put me on another flight and told me that the fee that I paid for priority boarding would carry over. When I got my seating position on line, they assigned C27. Im furious. I called and was basically told, tough luck. The fee did not carry over but yet it has not been refunded either. They said it would take up to 30 days. Well today is 30 days. No refund. This is the straw that broke the camel's back. Every flight that I have with Southwest has been problematic in some way. They stuck the fork in me; I'm done.
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