My family flew Southwest for my daughters Make-a-wish trip. We provided a doctors note for preboarding both to allow extra time to deal with medical equipment and to allow us to disinfect the seating area around her with Clorox wipes. It was very dissapointing/frustrating that Southwest only allows one adult to board with the person with a medical need. Not only did she not get to enjoy a plane trip with her sibling, but she was exposed to additional germs from the person who selected to sit next to her. My husband and my 12 year old boarded in one of the last seating groups and were unable to find seats together - which was pretty uncomfortable for a young person with little travel expereince. While we are grateful for this experience, this was not how we imagined this dream trip for my daughter. In the future, Southwest may want to consider how they handle boarding for famileis with chronic medical needs.
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