I too struggle with the format of receipts emailed to me. I am a business traveler and use SW all the time. It is frustrating that more than 3 emails are sent after you book a flight, and it's difficult to find the actual receipt in the email. I don't have time to sift through all the email marketing campaigns that are generated from booking a flight. I would like to see the receipt labeled as such in the email header/to/from and confirmation number. Then I can print as a pdf and attach to my expense report. Southwest - please ask your business community on ways to improve the process! Thanks,
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