Why must we pay for Business select when pre-boarding almost takes longer than actual boarding. What are the requirements for pre-boarding these days??? I find it hard to believe that I paid for business boarding with position A3 boarding and over half the business boarding seats were taken up when I got to board. I would like to request a refund for the extra I paid for business boarding. I know a refund won’t happen, but if just anyone can walk up and request to pre-board... and take up pre-boarding seats...then I’ll remember that next week on my next business trip. Very frustrating. I understand and sympathize with disabilities, but don’t sell business seats to people that will pay for them... while charging other people a lesser fee for the same seat just because they claim a fear of flying/anxiety/ or a disability.
... View more
