Hello! To start off, I want to say that overall I like traveling with Southwest however, I have only one discrepancy and that is, the only flight type that isn't approved to receive a refund if needed is the "Wanna Get Away" package which I feel that all travel types should be granted a refund if one needs to do so. The reason being is because unfortunate circumstances in life happens which there are times people need their money back. The reason why I feel so passionate about my opinion is because not only have I elaborated with others in regards to this situation who agree but I recently had to cancel my trip due to a death in my family however, due to the fact that I wasn't allowed to receive a refund was an inconvenience because I actually needed my money back. As a word of advice, I believe that this policy should be changed as all the flight types should be granted a refund because life happens to people which is beyond their control.
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