@LindseyD Southwest should consider retraining their employees or revising their policy. I have always flown Southwest and have always received pre boarding. Today I was told that I do not receive pre boarding, and that it’s reserved for only those in uniform. News to me! “We must preserve the integrity of our boarding process”, unless you will pay us more then you can board as early as you want. This is the final straw for Southwest in my opinion. Every other airline out there is willing take care of their military with a small gesture regardless of what clothes they’re wearing at the time. I guess they just actually care about their service members and not just how it appears.
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