07-08-2019
06:05 PM
07-08-2019
06:05 PM
I am delighted to say that haven’t flown with southwest for many years. Today unfortunately that changed and I had no option. The entire orocess sucks - almost $500 for a one way ticket and I have to book a place in a line to board 24 hours in advance. There is zero communication for the inevitable delay, and when we eventually board, the pilots clocked out and so here we sit - boarded but still no closer to leaving. You should fly on your competitor airlines sometime - try JetBlue and see how they treat their passengers compared to the way you treat yours. and there is no way to contact you via email - just an awful experience all round so far.
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