08-07-2019
05:04 PM
I've been on 4 flights in the past 7 days and the Wifi is still not functioning. I was told by multiple employees that you've known about the issue but are in no hurry to fix it unless you get enough complaints. Why? Why wait? I fly SWA exclusively but if this is how you're going to start approaching issues maybe I need to look around. C'mon man!
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