08-18-2019
07:13 AM
3 Loves
I'd like to commend Laurie Diaz for amazing customer service. Her assistance and customer service while searching look for a flight when my originally scheduled flight had been cancelled was phenomenal.c She was patient and also very assuring of the things I needed to do in order to have a great and speedy flight and experience aboard Southwest. Great job! Looking forward to meeting more upstanding people in Southwest in my future trips
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