3 weeks ago
Hi, everyone! Closing this thread as it contains outdated information.
For reference, the current policy as of April 2024 is here:
Military Travel and Benefits | Southwest Airlines
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02-28-2024
11:44 AM
02-28-2024
11:44 AM
This is an open forum and opinions are welcome and do not need to be grounded in facts, as we have witnessed in thousands of posts previously. Thousands of them.
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From the fine print:
30,000 Bonus Points After You Spend $4,000 On Purchases In The First 3 Months From Account Opening: The product is not available to either (i) current Cardmembers of any Southwest Rapid Rewards® Credit Card, or (ii) previous Cardmembers of any Southwest Rapid Rewards Credit Card who received a new Cardmember bonus within the last 24 months.
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02-28-2024
11:03 AM
02-28-2024
11:03 AM
https://support.southwest.com/helpcenter/s/article/carryon-baggage-policy
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This is a simple misunderstanding of the Southwest boarding policy. You are not assigned seats. It is first come, first serve. A group boards first, B group boards second, C group boards third and last, and by that time, most aisle/window seats are taken. Now you know for the future. You could have gotten around this by purchasing early bird, which gives you a better boarding position (but even then it is not guaranteed, if many others also purchase early bird).
--Jessica
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01-20-2024
03:19 PM
01-20-2024
03:19 PM
I'm fine if you want documentation. A doctor will sign that form upon request. No biggie.
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01-06-2024
07:54 PM
01-06-2024
07:54 PM
guess is that if you call southwest and say you would like a refund, they will tell you that there is no policy on seat saving and tell you that you could have sat in that seat. It's several years after your post and the same seat saving is still being done today. At this point, I do not think it will ever change. Southwest got their money and that is where they stopped caring.
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01-04-2024
12:57 PM
01-04-2024
12:57 PM
I understand why, it is human nature. The same people who buy the entry level Hyundai or Kia want Rolls Royce quality leather and wood trim. However, they "ain't got the money" to pay for it so they complain.
Those that want to sit together don't buy a ticket on Delta due to cost. So, they expect Southwest to reformat itself so that they can be like Delta but buy on the cheap.
Let them eat cake.
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01-04-2024
12:54 PM
01-04-2024
12:54 PM
You cannot, under the law, require a preboard passenger to be delayed at exiting the plane. In fact, it would be more logical for them to exit the plane before anyone else.
Keeping a passenger on the plane against their will would result in a lawsuit for illegal detention and arrest.
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I would deny the claim too. If the bag was so full it was ready to pop then that's the traveler's responsibility.
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12-27-2023
12:51 PM
12-27-2023
12:51 PM
Your best option, and anyone who cares where or with whom they sit, is to book with an airline that lets you reserve your seats in advance.
SWA is great. Convieneint. Low priced.
But they don't let you reserve seats. How important is it that you sit together?
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11-30-2023
11:43 AM
11-30-2023
11:43 AM
I have been a loyal customer with Southwest for years and fly the airline almost exclusively. More recently, back in October 2023, valuable items were stolen from my checked luggage. I opened a case Southwest and TSA per Southwest's recommendation with all supporting documentation and have been getting the run around since. I will continue to escalate this issue to the highest degree necessary and have decided to fly other airlines after my last scheduled trip in December. Is 2 free checked bags worth the potential cost of theft? It's a free for all for airline or TSA employees to do as they please. I am working with both to solve the issue, but nothing is being done. I have also submitted reviews on multi-sites warning travels of this.
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10-05-2023
01:17 PM
10-05-2023
01:17 PM
The number has greatly increased and will continue just as emotional support pets did.
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09-13-2023
12:34 AM
09-13-2023
12:34 AM
I haven't checked luggage in over 25 years. After the second time my luggage did not arrive, once again with very specific clothing required, a suit for an international presentation & a banquet down the first time, that was the very last time I ever checked luggage.
I do love your thinking. It's a great idea if it works for you. However, never have the luxury to sit around and wait for 30 rows of people to deplane. But if I had the time it sounds very entertaining.
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08-29-2023
02:31 PM
08-29-2023
02:31 PM
Honestly, I didn't even read that long post you put on here. I'm just going to cut through the chase and say this, if you're questioning if you should give your business to any company, then NO is the answer. Best of luck on the other airlines.
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06-05-2023
05:03 PM
2 Loves
Are you traveling alone? If not, could your companion take your blanket through security? You could go first, leave the area, then in the unlikely event that TSA examines the blanket you won't have to see it happen.
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06-01-2023
12:58 PM
06-01-2023
12:58 PM
Is this still the policy on employee vaccinations?
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01-12-2023
05:18 PM
I have several tattoos that I can't cover up. I have a tattoo near my right ear, another tattoo on my finger and a Persian tattoo on my neck. If I tried super hard, I could hide the ear tattoo by growing my hair long. Lol. And I could hide the tattoo on my finger by wearing a ring, but I can't hide the Persian tattoo even by wearing a turtleneck sweater. You can see how a Persian tattoo looks at Custom Persian Tattoo’s. I love my tattoos, and I don't wish to remove them. But I'm glad I didn't get a tattoo on my face.
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12-29-2022
10:55 PM
12-29-2022
10:55 PM
My son was just boarding his delayed flight from Dallas, TX to to return to his Navy air station in San Diego. Him and another service member neither in uniform, went to board when military was called after priority boarding. The service member in front of him clearly white, showed his military ID and ticket was scanned and he was allowed to board. My son right behind him , who is half white half Hispanic has dark hair showed his military ID and the attendant told him he could not board and needed to return to B 42 position to wait to board. I have never heard of such utter disrespect for our service members , but also the utter display of prejudice that occurred . I am appalled at the gate attendants hatred and disrespect. attendant was at Gate 2 Dallas Lovefield airport Dallas to San Diego departure at 10:25 (delayed) originally supposed to depart at 10:05 12/29/22. I want answers!!!
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11-19-2022
08:38 AM
11-19-2022
08:38 AM
Hello
i read this and thought it was me writing. Did you ever find a solution to this fear? I am trying now. Any suggestions would be appreciated.
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10-29-2022
02:44 PM
10-29-2022
02:44 PM
@Momojiggalo wrote:
Glad to hear you had a great experience.
However, because this is a customer forum, it is unlikely the crew will get recognition because of anything you post here.
If you really want the crew to get recognition, then you need to contact SW directly. To do so, click on "contact us" below and proceed.
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10-26-2022
05:36 AM
10-26-2022
05:36 AM
In another post, someone got really upset about preboarding. The discussion turned very toxic and I reported the hostility.
Southwest came and closed the subject.
I really do not get all of the hostility on this board. Just because someone preboards?
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@GregoryAllen wrote:
I am AList, spend a lot of money on this card to get this status and stand there in disbelief as most of the time 10-15 people pre-board and most have no trouble boarding, no wheelchairs etc. It is ridiculous the amount of people who claim pre- board status. Physically disabilities aside it is much more prevalent in this airline than others. Today out of St. Louis people with water bottles and workout clothes are pre- boarding. And it is a sham in most cases, all comments about anxiety, dogs, etc. aside.
Apparently you do not understand that Southwest is merely complying with federal law. By law:
!) Southwest CANNOT ask anyone why he/she needs to pre board
2) Southwest MUST allow anyone who claims a need to pre board to do so.
Now I don't pre board, but I do have sciatica. By my disability, I would be allowed to pre board.
I don't need a wheel chair. Sometimes my condition causes me a whole lot of problems. Other times it does not. Lots of people with various disabilities do not need a wheel chair.
If you don't like the law, contact your members of congress and tell them you want to see it changed. Until that happens Southwest IS REQUIRED to follow federal law
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03-14-2022
07:06 PM
Then please dont fly! The rest of us dont like masks and they really dont do much anyway.
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02-23-2022
08:55 PM
10-01-2021
02:58 AM
10-01-2021
02:58 AM
You probably don’t know that, as of today, 56% of US population is injected. A lot of nurses got fired because they refused to be injected. Ask “why”?
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Just FYI @ffflyer it would be best to start a separate thread on your own question, but the answer is “no” because you would have to check in with another boarding pass and board the plane twice. Customers of Size have this option as discussed above, and I believe musicians can purchase a second seat for things like cellos. There may be a few other exceptions I’m not aware of, but they all involve bringing something onboard that can’t go in an overhead bin.
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08-15-2021
08:39 AM
08-15-2021
08:39 AM
There are no requirements but if you’re going to take an airline that doesn’t require their employees to be vaccinated to visit a high risk state then do yourself a favor and tested after the trip. https://covidactnow.org/us/virginia-va/
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