jksobonya, Thank you! You are right, it did use the shopping button and that activity is in a completely separate category. So I did get the TurboTax bonus (just verified). Now the chase ones.. not so much. Appreciate it! One less battle to fight lol.
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chgoflyer, Thanks! Unfortunately, I've done all of the above. Just playing the follow up game w/ Chase & now TurboTax.
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Thanks DancingDavidE, Great point, I hadn't considered following up with turbo tax. I've checked recent-activity, that's actually when it dawned on me I was getting my points. I've checked the terms along w/ a SW rep and they too couldn't explain why I hadn't gotten them yet. Also have verified they have the right RR number as other points are being earned like the promo for opening up the account + the bonus for spending xx amount of $. I appreciate the feedback, I have followed up with them & awaiting for them to follow up again.
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dfwskier, Thanks for the feedback! I have reached out to chase (again) and waiting on them to follow up. I was just curious if anyone else had experienced this issue, or was I the lucky candidate. I know they have the right RR because they gave me the bonus sign up points and it reflects on my Chase activity + SW activity. The promos.. nottt so much. Thanks again!
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10-08-2019
09:43 AM
10-08-2019
09:43 AM
Good morning, I've been signing up/registering for promotions but it doesn't seem like I'm getting those points. Some of the promotions include ... 1. Complete taxes w/ turbox tax, get 1,000 pts EDIT: (Verified that these were provided via the SW Shopping Rewards Button) 2. Earn 10,000 pts, get 25% bonus 3. Pay two bills of $25+ get 500 pts Either I'm looking in the wrong place, or they aren't being honored... I reached out to Chase, they said talk to SW. I reached out to SW, they said talk to Chase. It's annoying that they're partnered but not really working as partners. Anyone else experiencing this?
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