10-25-2019
10:58 PM
I fly quite a bit so I know phones get left on for various reasons. I unknowingly do not turn my phone to airplane mode once a year or so. But I fly enough to earn my companion pass without getting points from a SWA credit card, hotels, car rentals, meals, etc. So, I fly regularly and I see this often enough to know that this is not isolated but yesterday was certainly one of the more brazen disregards for rules, curteousy, etc. I would really like a FA’s input. There are rules and knowing how important they are to the crew is really what I want to know. Instance by instance, do they need to know about it? How soon? Etc. For example, when the guy took a call while we were taxing to take off, is it important enough to ring the call button and maybe stop the plane on the taxiway!? Is it something to hold onto until it can be mentioned discreetly later in private (like the galley) to a FA or will they do nothing so let it go and do not worry. This phone situation is going to come up again so I want to know how deal with it then.
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10-24-2019
04:17 PM
Just got off a flight. My seat mate took a phone call on the taxi way, left phone in cellular mode watching YouTube as we took off, only put cell in airplane mode after losing signal above 10k ft, streamed YouTube on SWA WiFi, and then turned cellular once back under 10k ft. So multiple violations of FAA phone regulations and another of using high bandwidth sites on the WiFi. Why SWA cannot limit video streaming I do not know. People intentionally on cellular is not uncommon but I never know how to properly deal with it on a flight.
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