12-05-2019
06:00 PM
Hopefully the issue is now resolved but I'm posting for reference in case others in the future have the same question about how to send an email to Southwest. "Email" messages are sent using an online form, here are the steps: Click "Contact Us" at the bottom of any of the forum pages. Under the "Email Us" heading click on "Send us a message" Complete the form in the pop up window. Click "Send E-mail" at the bottom right part of the form.
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