12-30-2019
10:38 PM
When the bag didn't arrive at the airport I filed a report at the airport and asked for the bag to be delivered to my hotel when it was found . Southwest delivered the bag to my hotel damaged. When it arrived at the hotel damaged I gave their call centre a call to report the damage. The call centre said they would get back to me, but have heard nothing! Any advice would be appreciated.
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12-30-2019
08:50 PM
Hello My bag, after being lost and delayed, arrived damaged from New Orleans to DCA. I have reported the damage to Southwest but have heard nothing. I am about to fly home to New Zealand. How can I get this damage bag issue solved before I fly home. Any suggestions? Cheers Andrew
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