Southwest Airlines Community

I appreciate replies to my last three flights being cancelled ... where my frustration lies is that when Southwest post these flights months in advance they should be positive that the max are going to be up and running .. I feel that they should not even have these flights available until they know the max are good to go because the public is basing their vacations ...work trips ect on these times..once you book you are bound to southwest to reschedule or keep a credit..i just feel it is not right to offer flights that you know already may not be available...i understand it comes down to the bottom dollar and they stand to lose a lot of money if they have to cut their flights at the beginning..but in the long run they will lose customers  for all these inconveniences..i feel it is like booking an event at a place and the owner knows it will be closing its doors but still take yout deposit ... View more

My last 3 flights have been cancelled but not at the last minute like you..and the last one they did the same thing..a 3 hour and 45 min trip was changed to 9 hrs.. I do believe it has to do with the grounding of the max..someone had mention the max will not be available until June 6th so my flight using that plane should not have been an option ...l call to speak to someone they were not very sympathetic if they do have to cancel flights they should at least give us one that's comparable to the ones they cancelled on us I hope they can straighten this out in the future because if not I'm going to start looking at other airlines this has been happening much too much ... View more

I believe the travel funds are good up to one year from the original booking... ... View more