Hello, My friends and I have been given a Southwest Airline voucher last year due to our flight being cancelled and delayed. So we are now trying to redeem our voucher. But prior to this I have tried to book before but had to cancel the flight because of schedule changes. Now that we are officially ready to book, our vouchers are saying 0 balance. Does that mean our vouchers are redeemed? Even though we technically DID NOT use it. Can our voucher amount be returned? Really hope someone can help us. A Concern Customer.
... View more