Despite my enthusiasm for Southwest over the past two years based on their flexibility, two free bags and companion pass, I’m now considering switching back to United or another carrier. Why? Because the USDOT has just issued a scathing report that makes clear Southwest doesn’t grasp what Safety Culture is all about. Read the the linked article: https://www.forbes.com/sites/danielreed/2020/02/12/southwest-airlines-faa-inspectors-safety/#6e6411822f94. Southwest - what radical change are you going to make to give the flying public confidence that you’ve made safety the highest priority?
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