02-16-2020
10:34 AM
02-16-2020
10:34 AM
So sorry for your loss of points. Southwest Cancelled my many points also. I went through a period in my life where I did not travel much. And, they cancelled my points without any warning. In the past, I always have liked Southwest, but now I have bad feelings when I think about Southwest. I will only use SW if absolutely necessary. I now see the greed behind the fake smiles. All the nice smiley people working for them will not change the fact that they greedily stoled my hard earned points without a warning.
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