Thanks for this thorough post. I do hope Southwest will reconsider in its cancellation policy flight credits need to be used for the ticketed person. I purchased two tickets -one for my 86 year old dad - to see my daughter's senior thesis performance which likely will be canceled. I appreciate the ability to cancel without penalty, but my dad is not likely to fly anywhere else. He went to all her performances from age 4 until she went halfway across the country to university nearly 4 years ago, so this was a special trip and that opportunity will not come again. I will, however, likely need to fly my daughter home soon and would hope to be able to apply at least his credit, if not my own also, to that unplanned flight. We are waiting right now to see what happens, what her university will do (they've gone online but she's getting a BFA in dance), before changing any plans. I am hoping by then Southwest will revisit this part of its already generous cancellation policy. These are extreme and unusual circumstances. And note that dad is confident in flying, there just may not be anything to fly to.
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