03-19-2020
12:44 PM
03-19-2020
12:44 PM
I was on a flight just last week to PHX from MCI and wanted to watch a movie on my Microsoft Surface Pro computer. I pulled up the movie Ford v Ferrari and the error came up that said, "This video file cannot be played. (Error Code: 102630) I ended up watching the movie through my Samsung Galaxy S9 phone, but would like to be able to watch movies through southwestwifi.com in the future. Any advice on how to resolve this issue would be greatly appreciated. Flights were #0904 and #4886 on 3/10 and 3/14
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